Jelly Taka Privacy Policy — your data is completely safe with us

1 What Information We Collect

From the moment you register with Jelly Taka through every transaction, we only collect the information that is genuinely necessary to provide our services. Collecting data beyond that goes against our principles.

The types of information we collect:

Data Type	Example	Why it's needed
Identity information	Name, date of birth, national ID number	KYC Verification & Age Confirmation
Contact Information	Mobile number, email address	Account Registration & Notifications
Financial information	BKash/Nagad/Rocket number, transaction history	Payment processing & fraud prevention
Technical Information	IP address, device type, browser	Improving security & service quality
Usage Data	Game history, login times, session data	Personalized Experience & Reporting

In addition to the above, we also retain information you voluntarily provide — such as messages sent in support chat, feedback, or complaints — in order to improve our service quality.

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2 How Your Information Is Used

Jelly Taka follows a strict privacy-by-purpose policy — meaning collected data is used only for specific, defined purposes. We use your information for the following:

• Account management: To facilitate registration, login, password recovery, and overall account security.
• Payment Processing: To securely process deposits and withdrawals.
• KYC verification: To verify your identity and age, as required by law.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To analyze your usage patterns and improve the platform.
• Contact: To keep you informed about important updates, bonus offers, and promotions.
• Legal Compliance: To comply with applicable laws and regulations.

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3 How Your Information Is Shared

Jelly Taka's privacy policy is straightforward — we never sell your data and do not share it with third parties unless necessary. That said, there are certain situations where sharing information may be required:

• Payment providers: Only the information necessary to process transactions is shared with payment services such as bKash, Nagad, and Rocket.
• Game Software Providers: Licensed game providers may access certain session data to ensure fair play.
• Legal Authorities: Information may be disclosed to government agencies where required by court order or legal obligation.
• Security Specialists: Limited data may be shared with contracted security firms to help prevent fraud and cyberattacks.

In all cases, third parties are required to comply with Jelly Taka's privacy standards. They may not use your data for any purpose outside of the agreed contract.

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4 Cookies & tracking

Jelly Taka uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential cookies: Used for login sessions and security purposes — these cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics cookies: To understand how long users spend on each page — fully anonymous.
• Marketing Cookies: To show you relevant ads — you can turn this off anytime.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

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5 Data security measures

Jelly Taka uses industry-leading technology to keep your data secure. Beyond technical measures, we also enforce strict data protection policies for all our staff.

• Across all data transmissions TLS 1.3 / SSL 256-bit Encryption Use.
• Password bcrypt hashingstored securely — not directly visible to anyone.
• Protected by firewall & intrusion detection systems 24/7 network monitoring।
• Regular Third-Party Security Audits Operated.
• Only authorized personnel have access to specific data — Role-based access control।
• In data centers Physical security And encrypted backups.

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6 Your Rights

Jelly Taka believes every user should have full control over their own data. We therefore provide you with the following rights:

• Right to Know: To find out what data we hold about you, please contact our support team.
• Right to Rectification: If any of your information is incorrect, you can submit a rectification request and it will be addressed within 72 hours.
• Right to Erasure: After account closure, you may request deletion of your data unless retention is required by law.
• Right to Restrict Processing: You can request that we restrict the use of your data for specific purposes.
• Right to Portability: You may request an export of your data in a structured format.
• Right to Object: You can object to marketing communications or profiling at any time.

To exercise any of your rights support@jellytaka.bet. We will respond within 30 days.

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7 Data retention period

Jelly Taka does not retain data longer than necessary. Retention periods by data type are listed below:

• Account Information: For as long as your account remains active, and up to 5 years after closure (where required by law).
• Transaction data: 5–7 years in accordance with financial regulations.
• KYC Documents: 5 years, as required by regulatory guidelines.
• Log Files & Technical Data: 6 months to 1 year.
• Marketing Information: Immediately upon withdrawal of consent.

Once the retention period expires, data is securely deleted or anonymized so that identification is no longer possible.

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8 Children's Privacy

Jelly Taka is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If a minor has registered an account using false information and we become aware of this, the account will be immediately closed and all associated data will be deleted.

If you believe a minor is using this platform, please support@jellytaka.betto let us know.

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9 Policy changes

Jelly Taka may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified at your registered email address in the event of any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

It's a good idea to revisit this page from time to time.

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10 Contact

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please get in touch with us:

• Email: support@jellytaka.bet
• Live Chat: Available on the platform 24/7
• Help Center: /help-center